We accept returns on eligible non-personalized items within 30 days of delivery. Items must be unused and in their original condition.
Personalized or customized products are non-returnable unless they arrive damaged, defective, or incorrect.
If there is an issue with your order, please contact us within 7 days of delivery at sdwhcui@163.com with your order number and clear photos.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return shipping costs are covered by us if the issue is due to our error or a defective/damaged product. Otherwise, return shipping costs are the customer's responsibility.