Terms of service

Terms of Service

Last Updated: June 24, 2026

Terms of Service – Maple & Story Studio

Welcome to Maple & Story Studio. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws and regulations.

You must not transmit any viruses, malware, or harmful code through our website.

2. Product Information

We strive to display our products, descriptions, and images as accurately as possible.

However, we do not guarantee that:

Product colors displayed on your screen will be completely accurate
Product descriptions are entirely free of errors
All information on the website is always current and complete

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Personalized Products

Maple & Story Studio specializes in personalized and custom-made products.

By submitting customization details, you confirm that:

All submitted information is accurate
You have the right to use any names, photos, images, or content provided
The customization content does not infringe upon any third-party rights

Customers are responsible for reviewing all personalization details before submitting an order.

Maple & Story Studio is not responsible for spelling errors, incorrect dates, names, or other information provided by the customer.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

Payments must be completed before an order can be processed.

We accept payment methods offered through our secure checkout system.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Product availability issues
Pricing errors
Suspected fraudulent activity
Violation of these Terms

If payment has already been processed, any approved refund will be issued to the original payment method.

6. Shipping and Delivery

Delivery times provided on our website are estimates only.

While we make every effort to ensure timely delivery, Maple & Story Studio is not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Natural disasters
Other circumstances beyond our control

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product designs
Images
Graphics
Text
Website layout

is the property of Maple & Story Studio or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Maple & Story Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Purchase of our products
Delayed deliveries
Service interruptions
Errors or omissions in website content

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Maple & Story Studio, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from: