Privacy Policy

Last Updated: June 24, 2026

Privacy Policy – VellGift

At VellGift, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Payment information (processed securely by third-party payment providers)

Order Information

• Products purchased

• Order history

• Customization details provided for personalized products

Technical Information

• IP address

• Browser type

• Device information

• Pages viewed

• Referral sources

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates and shipping information

• Personalize your shopping experience

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

3. Personalized Product Information

For customized products, we may collect information such as:

• Names

• Initials

• Custom text

• Uploaded photos or images

• Special customization requests

This information is used solely to create and fulfill your personalized order.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember customer preferences

• Analyze website traffic and performance

• Support marketing and advertising activities

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Marketing and analytics service providers

These third parties are required to protect your information and use it only for authorized business purposes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to certain data processing activities

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our products may be intended for children; however, our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children. Any information collected is provided by parents, guardians, or other authorized adults.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

VellGift

Email: sdwhcui@163.com

We are committed to protecting your privacy and ensuring a safe shopping experience.

Thank you for choosing VellGift.